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    Every homeowner in Des Moines deserves a heat pump repair that’s scheduled quickly, priced fairly, and completed successfully. And that’s exactly what the Golden Rule family aims to do for every service call. We apply the Golden Rule to everything we do, which is why we’ve achieved more 5-star reviews than any other contractor in Des Moines.

    meet your tech

    Scheduling Your Heat Pump Repair

    Fast, Friendly & Convenient Scheduling in 3 Steps!

    • Reach out to us: You have more ways than ever to schedule with Golden Rule. Whether you call or schedule online, we’ll have your appointment booked in no time.
    • Get call reminders: Our team keeps you in the loop by providing courtesy reminders both the day before and the day of your heat pump repair.
    • Meet your technician: We’ll text you your technician’s name, picture, and bio on the day of your appointment, so you’ll know exactly who’s showing up at your door.

    Pricing Your Heat Pump Repair

    How much does repairing a heat pump in Des Moines cost to repair?

    $70 Low
    $280 Our Average
    $825 High

    Service the Golden Rule way

    Our service calls have two goals: identify what’s wrong with the system and give you options on how to fix it. You get to decide how you’d like to proceed with the repair, and we’ll make sure you’re quoted a fair price for the work. No, if’s, and’s, or but’s. Just our promise to you.

    Schedule Heat Pump Repair

    What factors affect the cost of a heat pump repair?

    • Replacement parts: Heat pumps stay active all year long. That puts a lot of strain on individual parts. Eventually, a part will need to be replaced, and those parts have costs ranging from a few dollars to a few hundred dollars. Golden Rule will always be honest about what caused your heat pump issue. And we’ll always give you repair options because it’s the right thing to do.
    • Warranty status: Heat pump warranties come in two varieties. The first is the labor warranty issued by the contractor who installed the system (or repaired it last). The second is a parts warranty issued by the manufacturer of the heat pump. A Golden Rule technician will always check the status of any warranties to make sure you get the most affordable repair possible.
    • Contractor experience: When hiring a company or individual contractor to repair your heat pump, it’s best to think in terms of the value provided rather than cost alone. Golden Rule keeps our prices fair and adds additional protections that smaller contractors just can’t provide. While their pricing may be slightly lower, Golden Rule‘s value is through the roof.

    Completing Your Heat Pump Repair

    We imagined the perfect heat pump repair…

    Convenient
    All makes and models are repaired, with no exceptions.
    Consistent
    99% of repairs were completed in just one day.
    Professional
    NATE-certified techs trained in-house.
    Clean
    Shoe covers are worn at all times in your home.
    Reliable
    Thousands of successful repairs call every year.
    Accessible
    Financing is available for repairs upon request.

    Heat Pump Repair FAQ


    If anything can go wrong with a heat pump, we’ve seen it. However, some issues come up more frequently than others. For example, you may want to call for a heat pump repair if you notice:

    • Uneven heating and cooling: Your heating and cooling should be evenly distributed throughout the house. Uneven performance indicates a problem that needs to be taken care of.
    • Your heat pump fails to turn on: If you find that your heat pump fails to turn on when you adjust the thermostat, then it could be an electrical issue.
    • Frozen coils: If you notice that your indoor coils have frozen, then it’s typically a sign that you need repair. This may be a relatively quick fix, due to a clogged air filter, but it could also be a sign that you have low refrigerant.


    It can be difficult to figure out whether you need heat pump replacement. Short of a major and permanent breakdown, there are plenty of other reasons why you might want to consider removing your old system and putting in a new one. If your existing heat pump requires frequent repairs or has become highly inefficient, it may make more sense to replace it than to continue patching up an old unit. The team at Golden Rule Plumbing, Heating & Cooling can help you determine whether repair or replacement is the better option for your system.

    Protecting Your Heat Pump Repair

    Service Protections

    1-Year Labor Warranty

    Every heat pump repair is protected by an industry-leading 1-year warranty on labor. If our repair doesn’t resolve your issue, we’ll return and fix it, minus the labor charges.

    100% Satisfaction Guarantee

    We promise to give you a heat pump repair that goes above and beyond to give you the service you deserve. If you’re not happy, we’ll return and make it right.