Does Golden Rule offer 24/7 emergency service?

Yes. Golden Rule provides 24/7 emergency plumbing, heating, and cooling service across all our service areas — Des Moines, Omaha, and Salt Lake City metro areas. Call any time, nights, weekends, and holidays.

How fast can you get to my home?

We dispatch certified technicians same-day. Most calls are responded to within 60-90 minutes during business hours. After-hours and weekend calls are prioritized based on severity.

Are your technicians licensed and background-checked?

Yes. Every Golden Rule technician is fully licensed, insured, and background-checked. We are A+ rated by the BBB with a 4.8-star Google rating from over 9,000 reviews.

Do you offer financing?

Yes. We offer flexible financing options for larger repairs and system installations. Ask about our plans when you call.

What are the most common signs that I need plumbing repair?

Common signs include slow drains, low water pressure, recurring clogs, leaking pipes, dripping faucets, water stains on walls or ceilings, and unusually high water bills. If you notice any of these issues, it’s best to schedule a plumbing inspection before the problem gets worse.

Why does my drain keep clogging even after I clear it?

If a drain keeps clogging, it often means there is a deeper blockage in the line, buildup from grease or soap scum, or even a problem with the main sewer line. A professional plumbing repair can remove the clog completely and help prevent it from coming back.

Is a small plumbing leak really a big problem?

Yes. Even a small leak can cause major damage over time, including mold growth, wood rot, ruined drywall, and higher water bills. Plumbing repairs done early are usually quicker and less expensive than waiting until the leak becomes severe.

How do I know if my plumbing problem is an emergency?

A plumbing issue is considered an emergency if it involves flooding, sewage backup, a burst pipe, no running water, or a water heater leak. If water is actively damaging your home or the issue affects your ability to safely use your plumbing, it should be handled right away.

What should I do while waiting for a plumber to arrive?

If possible, shut off the water supply to the affected fixture or turn off the main water valve. Clean up any standing water to prevent damage, and avoid using drains or toilets if you suspect a sewer line issue. If the problem involves a water heater, turn off the power or gas supply for safety.

Plumbing Repair Services

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Golden Rule operates a fleet of 100+ vehicles servicing the greater Des Moines, Omaha and Salt Lake City metro areas. Our skilled plumbing technicians are always nearby, ready to assist you with your repair or consultation, often on the same day you call.

We offer a huge range of plumbing services, including the following:

Pipe Repair
Leak Detection
Drain Cleaning
Drain Repair
Rooter Services
Gas Lines
Water Heaters
Tankless Water Heaters
Water Filtration
Water Softeners
Toilet Repair/Install
Faucet Repair/Install
Shower Repair/Install
Garbage Disposals
Sump Pumps
Slab Leaks
Boilers
Plumbing Maintenance
Repiping

NEW EQUIPMENT ESTIMATOR

At Golden Rule Plumbing, Heating, Cooling & Electrical, we’re making it easier than ever to plan for your home comfort with our Online Price Estimator!

So, if you’re ready to take the next step toward improving your home comfort, click the “Start My Estimate” button below now!

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Plumbing Repair FAQs

How to Shut Off Your Main Water Line

Locate the main shutoff valve (usually in the basement near the front wall).
If it has a lever handle, turn it 90° so it’s perpendicular to the pipe.
If it has a round handle, turn it clockwise until it stops.
Open a faucet to confirm the water stops.

If the water does not stop flowing, contact a licensed plumber immediately. A faulty shutoff valve can lead to serious water damage quickly.

LEARN ABOUT GOLDEN RULES' GOLD CLUB!

Lower repair costs, priority service, & more for $99 per year!

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Reliable Plumbing Services in Des Moines, Omaha and Salt Lake City

At Golden Rule Plumbing, Heating & Cooling, we believe in doing the right thing—for your home, your family, and your comfort. Our licensed, highly trained plumbers are here to solve every plumbing challenge you face, from small leaks to major installations. Whether you're in Des Moines, IA, Omaha, NE, or Salt Lake City, UT, you can count on us for fast, friendly, and reliable plumbing services with upfront pricing and unmatched workmanship.

Pipe Repair

Cracked, corroded, or burst pipes can lead to serious damage if not addressed promptly. Our team uses the latest techniques to locate and repair damaged pipes efficiently. Whether it’s copper, PVC, or PEX, we ensure long-lasting results and minimal disruption to your home.

Leak Detection

Unseen leaks can drive up your water bill and damage your property. Our advanced leak detection equipment helps us find and fix leaks quickly—whether they're behind walls, under floors, or in your yard. Stop hidden water damage in its tracks with Golden Rule.

Drain Cleaning & Repair

Slow, clogged, or smelly drains? We offer professional drain cleaning and repair to keep your plumbing flowing smoothly. From stubborn blockages to root intrusions, we’ve got the tools and expertise to restore full drainage functionality in no time.

Water Heaters

No hot water? Let us help. We install, repair, and maintain all types of traditional tank water heaters. Our experts ensure your water heater runs efficiently, safely, and reliably year-round—no matter the season or the size of your household.

Tankless Water Heaters

Enjoy endless hot water on demand with an energy-efficient tankless water heater. Golden Rule provides expert installation and service, helping homeowners in Des Moines, Omaha, and Salt Lake City upgrade to modern, space-saving solutions.

Water Filtration

Improve your home’s water quality with our customized water filtration systems. Remove chlorine, sediments, and harmful contaminants to protect your plumbing and enjoy cleaner, healthier water straight from every tap.

Water Softeners

Hard water can ruin your pipes, stain your fixtures, and dry your skin. Our water softener installations remove excess minerals like calcium and magnesium, protecting your plumbing system and enhancing your comfort.

Toilet Repair & Installation

Whether it's constantly running, not flushing, or leaking, we handle all types of toilet repairs quickly and correctly. Need a new unit? We also offer professional toilet installation for efficiency, performance, and style.

Faucet Repair & Installation

Dripping faucets waste water and money. We repair all types of faucet issues—from cartridge replacements to complete fixture upgrades. Looking to modernize your kitchen or bathroom? We install high-performance faucets in a wide range of styles and finishes.

Shower Repair & Installation

From fixing leaks to installing new, luxurious showers, Golden Rule handles it all. Our team ensures reliable water pressure, precise temperature control, and beautiful results that transform your bathroom into a personal oasis.

Garbage Disposals

A jammed or failing garbage disposal can disrupt your entire kitchen. We offer fast repairs and expert installations to keep your disposal unit running smoothly and your sink drain clog-free.

Sump Pumps

Protect your basement from flooding with our reliable sump pump services. We install and repair both primary and battery backup sump pumps, giving you peace of mind during heavy rains and melting snow.

Find Your Local Fleet

Golden Rule operates a fleet of 100+ vehicles servicing the Des Moines, Omaha, and the Salt Lake City, metro areas. This means our technicians are always nearby, ready to assist you with your repair or consultation.

Locations

Home Comfort At Your Fingertips

Your precision check-ups will increase the lifespan of your home’s systems, eliminate most surprise repairs, reduce your monthly energy bills, and much more. And that’s only a fraction of the value you’ll receive when you become a Gold Club Member.

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For over

26

years, we’ve been leaders in home comfort for Central Iowa
and are now extending our trusted services to the Omaha and Salt Lake City metro area.
Hear from our customers, learn the latest tips and tricks, and more from our dedicated team!

GET $50 OFF YOUR FIRST PLUMBING SERVICE!
https://go.goldenrulephc.com/4tG6OnD or call 515-393-4951.

Is your garbage disposal making loud noises, humming but not spinning, leaking, or completely dead? These are some of the most common problems homeowners and our 5* plumbers run into and they usually don’t fix themselves.

Garbage disposals in Des Moines, Iowa break down for a few key reasons:

Food buildup and grease clogging the system
Foreign objects like silverware or hard debris damaging the blades
Worn-out motors from overuse or improper use
Incorrect installation leading to leaks or electrical issues

In this video, Golden Rule plumber Bobby Bauer is on-site in a Des Moines home installing a new garbage disposal and professionally snaking a clogged drain to get everything flowing again.

While DIY might seem tempting, garbage disposal installation isn’t as simple as it looks. A small mistake can lead to leaks, electrical hazards, or even major pipe damage. Hiring a professional ensures:

Proper installation and secure connections
Safe electrical setup
Long-term performance without recurring issues
Peace of mind knowing it’s done right the first time

If your disposal is acting up or your drains are slow, don’t wait until it turns into a bigger (and more expensive) problem.

📞 Call Golden Rule today: 515-393-4951
We treat your home like it’s our own—that’s the Golden Rule.

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SCHEDULE A WATER HEATER FLUSH FROM GOLDEN RULE FOR $135!
https://go.goldenrulephc.com/4c3h6Zh or call 515-393-4951

In Central Iowa, hard water is a real issue. That means minerals like calcium and magnesium build up inside your water heater over time. This sediment settles at the bottom of the tank and can:

Reduce heating efficiency (higher energy bills)
Shorten the lifespan of your water heater
Cause overheating and internal damage
Lead to inconsistent or reduced hot water supply
Create loud banging or popping noises

Routine flushing helps remove that buildup and keeps your system running efficiently and safely.

Why you shouldn’t DIY this:
Flushing a water heater might look simple—but doing it wrong can cause serious problems.

You’re dealing with high temperatures and pressure
Improper draining can lead to flooding or tank damage
You could miss signs of corrosion, leaks, or failing components
Incorrect valve handling can cause burns or system failure

If your hot water isn’t lasting as long as it used to or you’re hearing strange popping or rumbling sounds your water heater might be overdue for a flush.

In this video, Jaekwon Bradley, expert plumbing technician with Golden Rule, walks you through the step-by-step process of flushing a traditional tanked water heater.

A licensed professional like Jaekwon ensures the job is done safely, thoroughly, and catches small issues before they turn into expensive repairs.

If you live in the Des Moines area and want your water heater running like new, we’ve got your back.

📞 Call Golden Rule today: 515-393-4951

#GoldenRuleFamily

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$59 Gets you a full system check in Des Moines, Salt Lake City & Omaha! https://go.goldenrulephc.com/4oCISid or call 515-393-4951

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