General Info

  • Job Type: Full-Time
  • Minimum Years of Experience Required: 2+ years of HVAC experience
  • Minimum Years of Education Required: High School/GED
  • Pay: $18-$34/hr. dependent on experience plus performance incentives
  • We have a four-step pay scale, this allows us to pay employees based on their skills and their desire to learn new skills.
Must be Authorized to Work in the US
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Job Description

The HVAC Service Technician will provide excellent customer service, perform residential and light commercial HVAC service work, and provide technical explanations to non-technical clients. We will consider candidates who have 2 years of HVAC service experience and/or schooling.

  • Ability to perform all HVAC repairs and replacements to code.
  • Must be capable of troubleshooting, diagnosing, repairing, and explaining all problems and options to the client.
  • Must be capable of performing a thorough and accurate HVAC inspection and communicating findings to the client.
  • Ability to complete paperwork legibly.
  • Ability to communicate with dispatcher and call center personnel (eg. Debrief, email, etc.).
  • Ability to perform calculations necessary for HVAC work as well as calculations necessary for invoicing purposes.
  • Must be comfortable asking for payment and collecting money and getting financing approved for clients.
  • Must comply with all safety standards and processes.
  • Ability to communicate the benefits of service agreements to the client.
  • Must be responsible to follow up on calls as needed.

  • 1-2 years’ experience/schooling required.
  • High School Diploma or equivalent.
  • Must have a valid driver’s license.
  • Must be able to climb ladders and work in close spaces.
  • Must present a professional image by arriving on time, being neat, and being well-groomed.
  • Must be authorized to work in the US.

  • Medical Insurance
  • Dental Insurance
  • Vision insurance
  • Life insurance
  • 401k Plan with a 3% company match/Profit Share after 1 Year of Employment
  • Personal Time Off (i.e. – vacation, sick day)
  • Healthiest You App – Online medical info/clinic service offered free to employees and their families, if on company insurance
  • Company vehicle
  • A family. This is last on the list because it is the most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Golden Rule.

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Company Info

Golden Rule has been serving the greater Des Moines area with the BEST service in the Plumbing & HVAC industry since 1999. We have experienced significant growth every year we have been in business and continue to grow. Our GOAL is to find the right people and let them do what they do best! We pride ourselves on being a family working for families. If this is what you are looking for, we are looking for YOU!

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We provide best-in-class training for our Team Members. We also provide continuing education for our team members, and we also provide ongoing training to develop our Team Members!

Equal Opportunity Employer, including disabled and veterans.