Plumbing Sales/Service Consultant

Think you have what it takes? Most applicants don’t qualify and choose our apprentice route, but for those possessing the unique desire and ability to embrace a consultant mindset, this opportunity may be for you. Keep reading if you’re not just looking for a job but a challenge that pays well and rewards talent.

This posting is specifically for individuals with prior sales and customer-facing communication experience.

Our program doesn’t just prepare you for a plumbing career – it turns you into a top-tier consultant, the lifeblood of our company. After completing Top Tech University, you’ll join our Plumbing Team, earning $60,000 – $100,000 per year if you meet our high standards.

Plumbing Sales/Service Consultants have three leading roles:

• Consultant Mindset: Confidently ask customers questions, listen closely, provide clear and honest answers, and offer multiple solutions to serve and sell effectively.
• Safety Advisor: Identify and solve safety issues in customers’ homes, using straightforward explanations to highlight the importance of reducing risks and ensuring family safety.
• Technical Expert: Explain technical details to customers and perform necessary repairs, making their homes safer and more comfortable.

Preferred Skills and Experience:

• Proven customer-facing communication skills, with top performers coming from diverse industries like sales, hospitality, real estate, banking, automotive, healthcare, food service, and more! If you have customer-facing experience, we can teach you the technical skills!
• Excellent communication skills and a willingness to learn.
• Strong work ethic and a desire to achieve success in your career.

Job Summary:

As a Sales/Service Consultant at Golden Rule, you will embark on an exciting journey to develop your skills and knowledge in plumbing and sales. Throughout our 3-month program, you will be exposed to a well-balanced mix of classroom instruction, hands-on training, and valuable field experiences, including ride-a-longs with our experienced service technicians. By the end of the program, you will earn an EPA Certification and become NATE certified, setting the foundation for a rewarding and long-lasting career with us.

• Provide 5-star customer service.
• Troubleshoot and diagnose plumbing concerns inside the customer’s home
• Offer the customer multiple options for repair or replacement
• Perform residential plumbing services
• Explain the benefits of our Gold Club Membership program
• If you enjoy talking and helping people, providing a world-class customer service experience, and are a hands-on learner, this job is for you!

Job Requirements:

• Strong passion for pursuing a career in the trades/sales industry
• Exceptional customer service skills and a desire to provide a world-class customer service experience
• Sales-driven mindset with a commitment to contributing to the company’s growth
• High school diploma or equivalent
• Valid driver’s license with a clean driving record
• Ability to lift heavy equipment and work in various weather conditions
• Must present a professional image by arriving on time, being neat and well-groomed
• Pre-employment drug screening and background check

Job Type: Full-time

Pay: $60,000.00 – $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance