Burst Pipe? No Hot Water? Flooding?
A licensed Golden Rule plumber can be at your Des Moines home today. Upfront pricing. No surprises. Trusted by 8,000+ neighbors.
We Repair Every Plumbing Emergency in Des Moines
If it leaks, drips, floods, backs up, or refuses to heat — we fix it. Tap your problem to call our dispatcher right now.
Live Dispatch. Real Plumbers. On The Way.
When you call, you talk to a real Des Moines dispatcher — not a robo-tree. Most urgent calls are out the door same-day.
Same-Day Service
Most urgent calls in the metro are dispatched the day you book. We'll text you a 30-minute arrival window so you know exactly when help is coming.
Open 7 Days a Week
Mon–Fri 7am–7pm. Sat & Sun 8am–4:30pm. After-hours emergency dispatch available — call to confirm availability for your situation.
Fully Stocked Trucks
Our plumbers roll with the parts to fix it on the spot — water heaters, pumps, fittings, fixtures. One trip, one fix, most of the time.
Do These 4 Things Before The Plumber Arrives
If water is actively flowing, every minute counts. Here's what to do — and what NOT to do — until our truck pulls up.
Shut Off the Water
Find your home's main water shutoff (usually basement, near the meter, or where the line enters the house). Turn it clockwise to close.
Kill Power if Flooded
If water is near outlets, appliances, or the panel, flip the breaker for that area at the electrical panel. Do not stand in standing water.
Move Valuables
Shift rugs, electronics, important paperwork, and boxes off the floor. Use towels or buckets to slow the spread.
Photograph Everything
Take photos and video before cleanup. Insurance will want documentation of the damage and the source.
Three Steps. No Surprises.
Call, get a written quote, get the fix. We don't start any work until you approve the price.
Call or Book Online
A live Des Moines dispatcher takes your info, gives you the next available arrival window, and texts you a confirmation.
Plumber Arrives & Diagnoses
A licensed Golden Rule plumber inspects the issue, then gives you a written, itemized price before any work begins.
Approve · Fix · Done
You approve the quote, we fix it the same visit when possible, and we leave the area cleaner than we found it.
What You Get With Golden Rule vs. The Other Guys
Golden Rule
- Live dispatcher — no robo-tree
- Same-day service on most urgent calls
- $72 trip charge applied toward repair
- Written, itemized quote before work begins
- Licensed W-2 plumbers (not subcontractors)
- Background-checked, uniformed technicians
- Trucks stocked for one-trip fixes
- 26+ years in Des Moines, BBB A+ accredited
- 8,000+ 5-star Des Moines reviews
The Other Guys
- Phone tree, voicemail, callbacks tomorrow
- "Earliest we can come is next week"
- Trip charge AND a separate diagnostic fee
- Verbal estimate, then surprise add-ons
- Subcontracted "partner" plumbers
- Strangers in your home with no background check
- "Have to come back tomorrow with the part"
- "We've been in business since…" claims
- 3-star reviews and unanswered complaints
Written Quote Before Any Work. Period.
You'll never get hit with a surprise charge. Our plumber diagnoses the issue, gives you a written, itemized price, and waits for your "go." If you decide not to proceed, all you've paid is the $72 trip charge. That's it.
8,000+ Des Moines Homeowners Trust Golden Rule
Average rating: 4.9 ★ across Google & Facebook
"Pipe burst at 6:30 in the morning and water was everywhere. Called Golden Rule and a real person picked up right away. Plumber was at the door in under two hours, gave us a written price before he started, and had everything fixed by lunch. Total lifesaver."
"Sump pump quit during a thunderstorm. Two other companies told me Monday. Golden Rule had a tech out the same evening, replaced the pump, and tested it before he left. Honest pricing, no upsell, no nonsense. They've earned a customer for life."
Frequently Asked
Do you really offer same-day plumbing service?
How much does a service call cost?
Are you available after hours and on weekends?
Will I get a price before any work starts?
Are your plumbers licensed?
What should I do while I wait for the plumber?
Tell Us What's Wrong
We'll text you a confirmed arrival window, fast.