AC Not Cooling? Furnace Not Heating? Today.
A licensed Golden Rule HVAC tech can be at your Des Moines home today. Upfront pricing. No surprises. Trusted by 8,000+ neighbors.
We Repair Every HVAC Problem in Des Moines
If it won't cool, won't heat, won't turn on, or sounds like a freight train — we fix it. Tap your problem to call our dispatcher right now.
Live Dispatch. Real Techs. On The Way.
When you call, you talk to a real Des Moines dispatcher — not a robo-tree. Most urgent HVAC calls are out the door same-day.
Same-Day Service
Most urgent HVAC calls in the metro are dispatched the day you book. We'll text you a 30-minute arrival window so you know exactly when help is coming.
Open 7 Days a Week
Mon–Fri 7am–7pm. Sat & Sun 8am–4:30pm. Call during business hours and we'll dispatch a tech the same day.
Fully Stocked Trucks
Our techs roll with the parts to fix it on the spot — capacitors, contactors, blower motors, igniters, thermostats, refrigerant. One trip, one fix, most of the time.
Try These 4 Things While You Wait
A few quick checks can sometimes save you a service call — and if not, our tech will know exactly where to start when they arrive.
Reset the Breaker
Find the breaker for your AC or furnace and flip it fully OFF, wait 60 seconds, then back ON. If the system kicks on, you may have just had a tripped breaker.
Check the Thermostat
Confirm it's set to COOL (or HEAT) and at least 3° below/above room temp. Replace dead batteries. A blank screen is usually a battery or wiring issue.
Change the Filter
A clogged filter is the #1 cause of weak airflow and frozen AC coils. Pull the filter — if you can't see light through it, swap it for a new one.
AC Frozen? Turn It Off
If you see ice on your indoor unit or refrigerant lines, switch the system OFF and run the fan only. Letting it thaw before our tech arrives saves diagnostic time.
Three Steps. No Surprises.
Call, get a written quote, get the fix. We don't start any work until you approve the price.
Call or Book Online
A live Des Moines dispatcher takes your info, gives you the next available arrival window, and texts you a confirmation.
Tech Arrives & Diagnoses
A licensed Golden Rule HVAC tech inspects the system, then gives you a written, itemized price before any work begins.
Approve · Fix · Done
You approve the quote, we fix it the same visit when possible, and we leave the area cleaner than we found it.
What You Get With Golden Rule vs. The Other Guys
Golden Rule
- Live dispatcher — no robo-tree
- Same-day service on most urgent calls
- $72 trip charge applied toward repair
- Written, itemized quote before work begins
- Licensed W-2 HVAC techs (not subcontractors)
- NATE-certified technicians on staff
- Background-checked, drug-tested, uniformed
- Trucks stocked for one-trip fixes
- 26+ years in Des Moines, BBB A+ accredited
- 8,000+ 5-star Des Moines reviews
The Other Guys
- Phone tree, voicemail, callbacks tomorrow
- "Earliest we can come is next week" (in July)
- Trip charge AND a separate diagnostic fee
- Verbal estimate, then surprise add-ons
- Subcontracted "partner" technicians
- Strangers in your home with no background check
- Pushy "you need a new system" sales pitch
- "Have to come back tomorrow with the part"
- "We've been in business since…" claims
- 3-star reviews and unanswered complaints
Written Quote Before Any Work. Period.
You'll never get hit with a surprise charge. Our tech diagnoses the issue, gives you a written, itemized price, and waits for your "go." If you decide not to proceed, all you've paid is the $72 trip charge. That's it. No "you need a new system" hard sell.
8,000+ Des Moines Homeowners Trust Golden Rule
Average rating: 4.9 ★ across Google & Facebook
"AC died on the hottest day of July with two little kids in the house. A real person picked up at Golden Rule and had a tech here in under three hours. Diagnosed a bad capacitor, gave me the price in writing, fixed it on the spot. Honest about the system being older but never once tried to upsell us on a new one."
"Woke up to no heat on a January morning, single digits outside. Two other companies told me end of week at the earliest. Called Golden Rule first thing, they had a tech here by lunch, replaced an igniter, had heat back on that afternoon. The price was exactly what they quoted. These guys are the real deal."
Frequently Asked
I smell gas from my furnace — what should I do?
Do you really offer same-day HVAC service?
How much does a service call cost?
Are you open on weekends?
Will I get a price before any work starts?
Do you repair every brand of AC and furnace?
Tell Us What's Wrong
We'll text you a confirmed arrival window, fast.