Get a Technician Headed Your Way
Tell us what your system is doing and a dispatcher will call you right back.
No obligation. We never sell your information.
Furnace or AC Not Working? Same-Day Repair — And You Approve the Price First
No heat, no cool air, or a system that keeps shutting itself off. Call and a real person picks up — night, weekend, or holiday. A licensed Golden Rule technician finds what actually failed, hands you the price in writing, and does not start until you say go.
- Answered 24/7 — nights, weekends and holidays
- No overtime charges, even on the first cold night
- Written price you approve before any work starts
- We repair every major brand · 100% satisfaction guarantee
Family owned · Serving Central Iowa since 1999 · 100+ trucks in the metro
If your system is doing any of this, get it looked at now.
Most no-heat calls start as something small the system was doing for a week first. Catching it before the first hard freeze is the difference between a repair and a replacement.
Furnace running but blowing cold air
The blower is moving air and none of it is warm. That usually points at ignition, a flame sensor, or a safety that is shutting the burners down — and it will not clear itself.
No heat at all — nothing turns on
Thermostat calls for heat and the furnace never fires. In an Iowa cold snap this becomes a frozen-pipe problem fast, so it is worth a call tonight rather than in the morning.
It starts, runs a few minutes, then quits
Short cycling. The system is tripping a limit and restarting over and over. Every cycle is wear on the most expensive parts in the cabinet, so this one gets worse with every day you wait.
AC runs all day and the house never cools
Outdoor unit humming, thermostat never satisfied, rooms upstairs unbearable. Usually refrigerant, airflow, or a failing capacitor — and running it that way is what kills compressors.
Banging, grinding, squealing or rattling
A furnace or condenser that suddenly got loud is telling you a motor, bearing or blower wheel is on its way out. Shut it off and call — running it louder does not make it cheaper.
Gas smell or a CO alarm going off
Get everyone out of the house first. Do not flip switches or use your phone inside. From outside, call 911 and your gas utility. Once the area is cleared, call us to find and fix what caused it.
Four checks that sometimes fix it — and one that means stop.
Two minutes here occasionally saves you a service call entirely. If none of it works, you have already told us something useful when you call.
Not sure which switch or breaker is yours? Tell the dispatcher what you are looking at and they will walk you through it while a truck is already being assigned.
From your call to warm air coming out of the vents.
Six steps, one licensed crew, and a price you sign off on before anyone opens the cabinet.
You call, a person answers
No phone tree at midnight. Tell us what the system is doing and we will tell you what to check or shut off right now.
We dispatch the nearest truck
With 100+ trucks across the metro, dispatch sends whoever can reach you soonest and gives you a real arrival window.
Full diagnosis on site
A licensed Golden Rule technician tests the system and finds the actual failed component instead of guessing — and shows you what they found.
Upfront price, your approval
You get the number in writing, with your repair options, before any work begins. Nothing starts until you approve it.
Repair, test and clean up
We make the repair, run the system through a full cycle to confirm it holds, and leave your house the way we found it — backed by our 100% satisfaction guarantee.
Straight answer on what is next
If the system is near the end of its life we will say so and show you the numbers — no pressure, no scare tactics, and the repair still stands on its own.
The first cold night is when the surprises show up on the invoice.
No-heat season is where this industry does its worst pricing and its hardest selling. Here is how we handle it.
No overtime charges
Nights, weekends and holidays are priced the same as a Tuesday afternoon. The clock on the wall does not change your number.
You approve the price before we start
Upfront pricing in writing, with the options laid out. No hourly meter running while you stand in the basement wondering what this will come to.
A repair is offered as a repair
If your system can be fixed, we quote the fix. If it genuinely cannot, we show you why and let you decide — we do not lead with a replacement quote on a system that has years left.
Guaranteed work, with financing
Every repair is backed by our 100% satisfaction guarantee. If it does turn into a replacement, financing is available on approved credit.
House getting colder while you read this?
We answer 24/7, we run 100+ trucks across the metro, and there is no overtime charge.
4.9 stars across 9,500+ Google reviews.
Recent reviews from Des Moines metro homeowners on our heating and cooling work.
“If I could give Technician Kevin 10 stars I would. Technicians always super nice. Explain things in details and always super friendly. Always great service and they are super flexible with your schedule. I’m not very knowledgeable in HVAC system, but the technician always explains it super well that I understand what’s going on with my system whether it’s good or bad.”
“I just had an inspection of my hvac system. He did a great job and explained everything very well. System is 19 years old and probably needs replacing. No high pressure sales tactics. Gave me a couple options to choose from.”
“Heating and cooling crew did an excellent job! We are very satisfied with our new AC and Heating system!”
Reviews are unedited and pulled from our Google Business Profile. Read more on Google
Furnace and AC repair, answered.
Do you really answer 24/7?
Do you charge extra for nights, weekends or holidays?
How fast can a technician get here?
What is a furnace or AC repair going to cost?
Can you repair my brand?
Will you try to sell me a new system instead of fixing this one?
Is no heat an emergency, or can it wait until morning?
Do you offer financing on HVAC repairs?
What areas do you serve?
Where we answer heating and cooling calls.